Privacy Policy

Last updated: May 2026

Your privacy matters to us. This policy explains clearly what data we collect when you use Alphabet Store, why we collect it, and how we protect it. We don't sell your data. We don't use dark patterns. We just want to provide you with a great shopping experience.

What Information We Collect

When you place an order or contact us, we may collect:

• Name, email address, and phone number
• Delivery address and PIN code
• Payment information (processed securely by our payment gateway — we never see your full card details)
• Order history and preferences
• IP address and browser information (for security and fraud prevention)

How We Use Your Information

• To process and fulfil your orders
• To send order confirmations and shipping updates
• To respond to your support queries
• To send promotional emails (only if you've subscribed — you can unsubscribe anytime)
• To improve our website and product offerings
• To prevent fraud and maintain site security

Who We Share Your Data With

We share your information only with trusted partners who help us run our business:

• Courier partners (Delhivery, Ekart, Blue Dart) — for delivery
• Payment processors — for secure transaction processing
• Email/SMS service providers — for order notifications

We never sell, rent, or trade your personal data to third parties for marketing purposes.

Cookies

We use cookies to remember your shopping cart and preferences. We don't use third-party tracking cookies for advertising. You can clear cookies at any time through your browser settings — though this will reset your cart.

Data Security

All data transmitted through our site is encrypted using 256-bit SSL. Your payment information is handled by PCI-DSS compliant payment gateways and is never stored on our servers.

Your Rights

You have the right to access, correct, or delete the personal data we hold about you. To exercise these rights, please contact us and we'll respond within 30 days.

Changes to This Policy

We may update this policy from time to time. The "last updated" date at the top of this page reflects when changes were last made. Continued use of our site after updates constitutes acceptance of the revised policy.

Contact

For privacy-related questions, please contact us directly. We take data privacy seriously and will respond promptly.